Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. Alight Solutions offers a promising . View Job description, benefits and responsibilities. Ten paid holidays per calendar year (8 fixed and 2 floating). Check out our open opportunities below. Their job is to help ensure customer satisfaction. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience. 2023 Pros. It's why we're so driven to connect passion with purpose. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Customer Care Representative Human Resources. A 401k plan that includes a corporate match. Our Customer Care incentive program, DRIVE, allows you to take control of your career and growth. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Browse by city or country to find one in your region. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. This job is no longer accepting applications. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Our story starts with a simple universal truth: Every business is a people business. The mission of our customer care teams exemplifies the need for humanunderstanding. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Customer Care business group within Alight, in San Juan, PR. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. New York Equal Pay for Equal Work Act Statement. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. , Alight Cares- our program that allows you to track your community volunteer hours, Corporate matching for yourcharitable donations. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. I was responsible for keeping up to date with daily schedules and routines and managed all of . You're able to quickly input and retrieve data while working with the customer on the telephone. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Meet Alight Customer Care Watch on Why Alight? READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. People can always trust us to say what we mean and depend on us to do what we say. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Join our team. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Copyright 2023 Grabjobs Pte.Ltd. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Job Details. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Our Promise Want to receive job alerts for similar jobs? Alight Solutions * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. * Demonstrate a high level of confidentiality and professionalism Customer Care Representative Human Resources. Work-Life Balance In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Check out our current jobs that have a virtual/work from home option. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Esto te describe? Apply for Sr. * Bachelor s or Associate s degree, or a High School diploma and equivalent years of related industry experience. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. The estimated additional pay is $2,234 per year. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. We reward continuous improvement and encourage you to own your own development. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Find the best jobs in the US, apply in 1 click and get a job today! 26 Alight Customer Care Representative jobs available on Indeed.com. Explore careers Media or Investor inquiries? Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Alight also offers a comprehensive benefits package. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Customer Care Representative Job, Remote or Oklahoma City, OK. At Alight, we believe a company's success starts with its people. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Insurance Health insurance Alight believes diversity should be visible, valued, and sustained throughout the organization. These teams are a critical component of Alights health care,retirement and HR-delivery services. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with . Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. * High School Diploma or equivalent is required, bachelor's degree a plus This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. You have already created a job alert with same filters. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business Bilingual (English/Spanish) Customer Care Rep - Virtual - Alight | San Juan, PR. Customer Service / Guest Services, Upgrade to Premium to view the number of applicants for this Job, Upgrade to Premium to start a conversation with Alight. Customer Care Representative Human Resources. Quick Apply. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Our story. Bilingual (English/Spanish) Customer Care Rep - Virtual. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Our story starts with a simple universal truth: Every business is a people business. Tasks to include in a Customer Care job description . 1999 - If so, you've come to the right place. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - Because transformation takes a workforce. It's why we're so driven to connect passion with purpose. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Visit the company website to obtain information on the company and review the job description prior to your interview. Customer Care Representative Greater Toronto Area, Canada. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! 88 followers . You should be prepared with a few questions to ask during the interview about the position, the team, the business, etc. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. at Alight Solutions. Learn more about our customer care offices. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Get hired today! By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. You will Location: San Juan, Puerto Rico. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers * Create and update employee files in database, as authorized. We are forthright and genuine when we speak. * Demonstrated proficiency with Microsoft Office; your PC skills must include the ability to use dual screens and multiple systems simultaneously (we'll provide the necessary equipment, of course!) Stay updated on our new opportunitiesJoin our. We want towelcome you to learn more aboutAlight and our Customer Care team. Be prepared to answer why you are interested in this particular job opening. We're always looking for great talent. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Learn more at . Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Only applicants from locations above will be considered. Alight's 15,000 dedicated colleagues serve more than 30 million employees and family members. Carry out monitoring visits to verify information provided by . As a Customer Care Representative, a typical day may include the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We strive for Excellence Every Day by collaborating with our clients and colleagues. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Disabled Person, Inc. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Benefits start on your first day of employment, Programs & activities that give back to our. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Posting id: 823465203. Visit investor site Looking for an Alight office? Take the first step today by joining our talent community. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. Find contacts: direct phone number, email address, work experience. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Find out if you meet the requirements! Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. View this and more full-time & part-time jobs in Miami, FL on Snagajob. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. We strive for Excellence Every Day by collaborating with our clients and colleagues. The mission of our customer care teams exemplifies the need for humanunderstanding. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. At Alight, we are reimagining how people and organizations thrive. Our commitment to Diversity and Inclusion. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Training will begin for this class on Monday, May 1st This is a 6 months project and we offer Full Time Shifts (Rotating). Help us reimagine how people and organizations thrive! Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. This program provides you with the foundation you need to lead to a path of success. Our people are our greatest assets at Alight Solutions because People Matter! This role requires that qualified candidates must reside in one of the following states: Mid Level We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Every colleague shapes how Alight can become better, stronger and brighter together. Required Skills. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home).
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