Hide, Send feedback directly to the content team using our website feedback form. And theres grumbling disquiet that perhaps the councils account of having made the majority of payments, and the number of residents who have yet to receive the rebate do not really tally. But on May 30, the council invited residents to complete an online form to receive their rebate payment. To contact us, please email [email protected], Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. 1. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. We also use cookies set by other sites to help us deliver content from their services. Are unable to get over those pesky Rachmanistic behaviours 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. Which seems at odds with reality. 08 February 2023. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Ah that is unless you Residents will need their property reference number located on the top right of their Council Tax bill, contact details, National Insurance number, bank account number and sort code., The council states that, Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.. Have a useless executive team Sometimes we may call or text you. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. giving feedback 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing [email protected], calling 020 8667 9252. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". pic.twitter.com/5PFiLmGWCv. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Last week Jason Perry, executive mayor of Croydon (Con) said: I know this is going to be difficult for people in Croydon, particularly when they face other pressures but without the proposed increase, the council would need to make a further 20m of additional cuts this year, putting vital services to vulnerable residents at risk.. Under current rules, town halls can only . A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. In the event of an emergency, the 020 8604 7124 hotline remains available. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. : the councils website today. In the event of an emergency, the 020 8604 7124 hotline remains available. Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. NEW Help improve this site by 2) Enter your new and previous postcode. Please take part in our quick survey (it wont take you 10min, like the councils form!) Hide, Send feedback directly to the content team using our website feedback form. Extra help for residents through new council tax support scheme. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. By Kwame Boakye. Croydon is divided into 28 wards, electing 70 councillors. This may take two months for those that pay less than 150 but the credit will show as that months entry. It will take only 2 minutes to fill in. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. | We provide a large number of services for local people, businesses . How to register for my online account You can register at www.croydon.gov.uk/myaccount . One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Posted on February 20, 2023 by insidecroydon. Rebates not claimed by 31 August will have the rebate applied to their Council Tax accounts. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Hundreds of people descended on . Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. How much is your council tax increasing by? If you are emailing us with your change of date then include your name, account number and preferred date. The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. The BBC is not responsible for the content of external sites. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. You could make it easier for the council to contact you by completing an application for an online account. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. You have accepted additional cookies. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. As part of our user authentication, you will receive a verification code via email, which you must enter. Send us a message; Other ways to contact us . To contact us, please email [email protected], Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Check with your provider first before proceeding. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Are Marie Antionette and forgot to pay the baker Read about our approach to external linking. It is a London borough council, one of 32 in the United Kingdom capital of London. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . If you wish to simply change the date of your Direct Debit, contact us. The council will never call residents to ask for bank details for the rebate. Sign in or Register a new account to join the discussion. If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Do not close this page if you would like to continue. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. The messages may come from both the council and their form provider GrantApproval. Show The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Council tax is payable on properties that are empty, including second homes. find out if you're entitled to Income Support, Pension Credit or Tax Credits. 0.1 England and Wales. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. Call us. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Council Tax, get money off your bill The Penn report 2023 . We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Plans to increase council tax in Croydon by 15% have been approved by the government. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. The deadline for all payments to be made is August 31. You misappropriated the funds for something else by accident If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Hide, Send feedback directly to the content team using our website feedback form. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. For example, Croydon Council has been given permission to hike council tax bills by 15%. From: Valuation. London Borough of Culture 2023. Revised, or reduced? Paying your Council Tax Find out who is responsible for paying Council. 2. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. The BBC is not responsible for the content of external sites. Have you received your emergency energy Council Tax refund yet? Council Tax team. How to do a rebate of any kind by a method that will not cost too much administratively? Find out about Council Tax, how much it is, and how the money is spent. The scheme was introduced very quickly, leaving councils little time to prepare. Call us Lines are open Monday to Friday 9am to 4pm. Hide, Send feedback directly to the content team using our website feedback form. All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. Council Tax team, Croydon Council You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. or post a comment below. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Anyone any ideas please? If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. CR12345678). It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. If youre paying bills via direct debit youre not that poor. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. Well send you a link to a feedback form. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. This service is in scheduled maintenance mode. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Show You can get information on their. Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). ", Please see my statement below regarding Croydon Council's financial position. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . and how to view your payment schedules online. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice We are committed to making our website accessible to all visitors. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. Fastest way to get help is online. We are committed to making our website accessible to all visitors. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? giving feedback Claims for the rebate can only be processed until September 30. This will update your details. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Its impossible to contact the council tax mob as well Posted on January 12, 2023 by insidecroydon. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. Can Nigeria's election result be overturned? You should never give out your bank details by phone or by text. The second part allows you to make a claim. NEW Help improve this site by 4. The application is in two parts. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Residents should: One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. The council will never call you and ask you to give them your bank details over the phone or by text. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Contact us. NEW Help improve this site by If agreed the new scheme would start from April 2022. The council usually does all in its powers to avoid logging missed bin collections. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Read about our approach to external linking. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. The council reckons even its online form should take around 10 minutes to complete. . More details on eligibility can be found on the councils website. Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Telephone: 01443 863002 (Council Tax advice) or 01443 864099 (Council Tax reduction advice) Further information is available on the Caerphilly County Borough Council website Carmarthenshire County Council Council Tax Department Carmarthenshire County Council Ty Elwyn Town Hall Square Llanelli SA15 3AP The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. We are committed to making our website accessible to all visitors. 10 All the above. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. We are committed to making our website accessible to all visitors. Your message wasnt delivered. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. ", He said the increase in tax would amount to "around an extra 4.50 a week, or 63p a day, for the average property. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million.
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